Stoil
8/10
United Kingdom 🇬🇧
I was in Burgas for work and my time in this hotel was wonderful.
Pros: Everything was excellent 👌. Staff was very friendly and professional. Next time if I come I will be visiting again. Thank you
Cons: N/A
Elena
10/10
Bulgaria 🇧🇬
A nice, clean, well-kept and cheap hotel
Pros: Clean, comfy and nice. The lobby was also nice and although breakfast was not included, the lobby had a counter with coffee, tea (different types) and water. Friendly staff.
Cons: It’s quite far from the center and parking is not part of the property. However, you can park in the neighbourhood for free.
Vasilia
9/10
Bulgaria 🇧🇬
Pros: Great value for money. The staff were friendly and the room was really clean! Despite the location there was really easy access to public transport.
Cons: A minor inconvenience was that we requested a pillow change since the one we had was uncomfortable but didn't end up getting a new one and also there were no mosquito nets.
Nicoleta
8/10
Romania 🇷🇴
it s a great hotel to stay for the weekend, or shorter trips, it s have great prices, and coffee
Pros: If you are a tourist, the staff knows little English. The rooms are smaller than they appear in the photos. The hotel is nice, it s quiet near the building, there is also parking spots across the hotel. There is no restaurant, or food, just a market near by. So food options are little if it s late, and you don t have a car. The rooms are clean, the hotel is clean. Small. Great for short trips (for the weekend). over all good price-benefits report.
Cons: parking sports are on grovel. there is no asphalt. there is no non stop store near by, like 20 minute or so of walking. they don t understand any language except Bulgarian. make communication a bit difficult. it s quite. and you can t stay late in the small back space they have because there is the risk you disturb other guests (which is fair, so for family travelling it s great)
Yoan
10/10
Bulgaria 🇧🇬
Great, I recommend especially for a shorter stay
Pros: Extremely polite, friendly and professional staff! The location surroundings aren't the best (if you don't have a car) but it's close to the city center and the hotel makes up for it - they offer coffee and drinks at the lobby. The parking was convenient.
Cons: Mosquito nets would elevate the experience (there are drapes but they don't keep all the bugs out)
Ireneusz
10/10
Poland 🇵🇱
Pros: The hotel is clean, the staff is very nice and helpful, great location - close to the city center...
Opinijus
10/10
Lithuania 🇱🇹
Great value for money
Pros: Modern hotel in good condition. Spacious room. Spacious bathroom - for me it was the first one in Bulgaria that had shower and toilet separated from each other. 10 minutes from center by car.
Ibraim
10/10
Bulgaria 🇧🇬
I highly recommend Novel City Hotel
Pros: I recently had the pleasure of staying at Novel City Hotel, and it exceeded all my expectations. As someone who works in a rent-to-rent property management company and manages reservations for over 200 apartments, I can confidently say that when I recommend a place, it truly is exceptional. The service at Novel City Hotel is impeccable, with attentive and friendly staff who go above and beyond to ensure a comfortable stay. The rooms are spacious, clean, and well-appointed, offering all the amenities one could need for a relaxing visit. I did read one negative review about the parking situation, but I want to set the record straight: the parking at Novel City Hotel is secure and monitored by cameras. I had no issues whatsoever and felt completely at ease leaving my car there. Overall, I highly recommend Novel City Hotel for anyone looking for a top-notch hotel experience. If I say something is good, trust me, it is truly excellent. You won't be disappointed!
Cons: The property is near to the center but is not easly reachable with a public transport.
Juli
10/10
Israel 🇮🇱
Pros: The room was clean and perfect, the staff was kind and warm we will back😁
Yelena
10/10
Israel 🇮🇱
Pros: Modern hotel, with all the necessary. Close to the bus stop. Friendly staff, trying to understand you in any possible language.
Cons: As for me, I missed only a fan to dry my hair, but I didn't ask the staff for it, so maybe it's also available.